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Report for failed over to cell

I need some sort of report or filter option to show me loads that were sent over for ELD tracking but have "failed over to cell" . these carriers who are set up for ELD tracking are not keeping up with their integration and loads are going to cell...
Guest 5 months ago in Tracking Improvement 0 Needs review

Tempaltes for same lanes we run

What is it you can't do? Describe the problem! We run the same lanes everyday and manually type in the addresses which is time wasted, while sometimes the addresses pop up once starting to type them, not all addresses appear and causes extra time ...
Guest 5 months ago in User Experience 0 Needs review

Enabling CT filters/grid to be shareable with other users and/or freezed per company

What is it you can't do? Describe the problem! Filters/grid view is private per user; there isn't an option to create shareable filter/grid view. Customers cannot share filters/view in CT and each user has to set up their own view separately. Cust...
Maria Lesniak almost 2 years ago in User Experience 1 Likely to implement

Follow Along link - Add Temp tab

What is it you can't do? Describe the problem! External customers (MP customer's customers) can't see the temps on loads shared with them via the Follow Along link How are you doing it today? Is there a workaround for the missing functionality? Sc...
Neil Jacobsen almost 2 years ago in Enhanced Temp Tracking 0 In review

Provide ETA Information Without Appointment Times Provided

Currently when customers do not provide appt times we are unable to calculate and send back an ETA. I would like to enhance the product to provide the calculated ETA date/time data without an hours ahead or behind schedule when there are no appt t...
Megan Pupo over 2 years ago in User Experience 0 In review

New Web Dashboard - Allow users to customize which tiles they see

What is it you can't do? Describe the problem! Customers (especially non-Truckload customers) would like to be able to hide/toggle which dashboard modules/tiles are visible How are you doing it today? Is there a workaround for the missing function...
Neil Jacobsen about 1 year ago in New Web Enhancements, Issues and Feedback 1 Likely to implement

Push Notifications to Drivers Running Behind

What is it you can't do? Describe the problem! Customer requested a functionality to send a push notification alert to either driver cell or the Macropoint for truckers app when they are in the "running behind" threshold. How are you doing it toda...
Jordan Schoppen almost 2 years ago in Mobile Apps & Retention 0 Request for additional information

Reporting on Notes & Comments

What is it you can't do? Describe the problem! I see a section where notes can be added by us on a particular load, I have a couple of questions in regards to it.. Can a report be pulled based on the notes we key in, for instance want to use that ...
Michael Dressel 8 months ago in Reporting and Analytics 0 Needs review

No "user" option to filter loads in New visibility Site

What is it you can't do? Describe the problem! In the old control tower there is an option to filter by MacroPoint user, from Advanced> Order Filters: User. This option is missing in Control Tower 2.0 How are you doing it today? Is there a work...
Ariadna Calvo over 2 years ago in New Web Enhancements, Issues and Feedback 0 In review

Save Address Book for Manual Load Creation Customers

Users who manually create loads in the MacroPoint interface often ask if we have an address import feature so the data does not have to be typed out each time when tracking loads that are shipping to the same locations. Could we either have an imp...
Megan Pupo over 3 years ago in User Experience 0 In review